Safe Gaming

At Crazy Live Responsible Gaming

Gaming is not just about winning — it is a source of fun, entertainment, and leisure. Crazy Live believes that responsible gaming is part of a healthy and fulfilling life. That is why we are committed to supporting the well-being of every player.

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Important Notice: Gaming is a form of entertainment. Never game with household money, borrowed funds, or money set aside for essential expenses. If you feel you are losing control, contact our support team right away.

What is responsible gaming?

Responsible gaming refers to a mindset in which gaming is enjoyed consciously, in a controlled way, and for the right reasons. At Crazy Live, responsible gaming means enjoying the experience while maintaining a healthy balance of your time, money, and mental well-being.

We believe every player deserves a safe and enjoyable gaming experience. That is why Crazy Live never encourages players to bet beyond their means. Our entire platform is designed to keep you in control at all times.

The core idea behind responsible gaming is straightforward — gaming is a small part of life, not the whole of it. Always give greater priority to the other important areas of your life, such as family, friends, work, and hobbies.

Responsible gaming at Crazy Live is not just a policy — it is the foundation of every feature and decision we make. Your well-being is our success.

Responsible Gaming Principles

At Crazy Live, we follow a set of straightforward principles for responsible gaming that help every player maintain a healthy mindset:

  • Only play with money you can afford to lose and won't stress over.
  • Before each session, set a clear limit on both time and money — and stick to it.
  • Resist the urge to bet more to chase losses — it only makes things worse.
  • Avoid gaming when you are intoxicated, angry, or feeling low.
  • Take regular breaks and make time for other hobbies and the people you care about.
  • Never think of gaming as a source of income — it is simply a form of entertainment.
  • If you find yourself thinking about gaming more and more, talk to someone right away.
Remember, every game outcome on Crazy Live is completely random. No strategy or system can guarantee a win. The best gaming experience comes from playing purely for entertainment.

Warning Signs of Problem Gaming

Certain behaviors and feelings can be signs that gaming is having a negative impact on your life. Take note if you notice any of these in yourself or someone you know:

Continuously increasing bets to chase losses, with a "just one more time" mindset.

Lying awake thinking about gaming, or struggling to focus at work.

Hiding your gaming habits or concealing information from family and friends.

Taking out loans, dipping into savings, or using household funds to fund gaming.

Feeling restless, irritable, or anxious when unable to game.

Repeatedly trying to stop gaming but failing to do so, feeling unable to stay in control.

Healthy gaming: playing within a pre-set budget, accepting losses, and playing for fun.

Healthy gaming: stopping on your own when you hit your limit, and spending quality time with family.

If you notice any of the warning signs above in yourself, reach out to the Crazy Live support team without delay. Asking for help is a sign of strength.

Set Your Own Limits

The most effective way to game responsibly at Crazy Live is to set your personal limits before you start playing. This keeps you in control and protects you from excessive gaming.

A simple but effective approach is to ask yourself three questions before you start playing:

  • How much am I comfortable losing today in BDT? (I will stop if I reach that amount.)
  • How long will I play today? (I will stop when that time is up.)
  • Am I in a good headspace today, and am I playing purely for fun?

Answer these three questions honestly and you will always be able to game responsibly. In your Crazy Live account settings, you can directly set deposit limits, betting limits, and session timers.

A simple rule for setting a gaming budget: allocate a maximum of 10–15% of your monthly entertainment budget to gaming. Keep the rest for household needs, savings, and other enjoyable activities.

Quick Support

If you're struggling, reach out now:

  • Live Chat Support (24/7)
  • Email: [email protected]
  • Activate Self-Exclusion
  • Update Gaming Limits

Self-Assessment Test

Be honest with yourself — how many of the following questions can you answer with "yes"?

  • Is gaming getting in the way of your daily responsibilities?
  • Placing bigger bets to "win back" what you've lost?
  • Is gaming causing tension with your family?
  • Going over your spending limit?
  • Finding it hard to stop?
If you answered "Yes" to more than 2 questions, please contact our support team.

Gaming Timer

Decide on a time before your session starts. Crazy Live's timer feature will remind you when your set time is up.

  • Set a Session Timer on Your Account
  • Hourly Break Reminders
  • Set a Daily Login Time Limit
Our Tools

Crazy Live Responsible Gaming Tools

Crazy Live provides a range of free tools to help keep you safe. They are completely confidential and available to use at any time.

Deposit Limit

Set a maximum daily, weekly, or monthly deposit limit. Once a limit is in place, it is enforced automatically and no additional deposits beyond that amount can be made.

Session Time Limit

Set a time limit for each gaming session. When the time is up, Crazy Live will automatically alert you and suggest taking a break.

Loss Limit

Play will automatically stop once you reach a set loss amount. This protects you from losing more than intended in a single session and helps keep financial losses in check.

Self-Exclusion

Option to suspend your account temporarily or permanently. Self-exclusion can be activated for anywhere from 24 hours to 5 years, during which login is completely restricted.

Cooling-Off Period

Use cooling-off mode when you need a short break. Your account can be temporarily suspended for anywhere from 24 hours to 6 weeks.

Gaming History Report

View a full report of your gaming activity, including wins, losses, deposits, and withdrawals. Take an informed, data-driven approach to making better decisions.

Activate Tools

How to Set Your Limits

Activating responsible gaming tools at Crazy Live is simple . In just a few steps, you can set the limits that work best for you.

01
Log In to Your Account

Log in to your Crazy Live account and click the profile icon in the top right corner.

02
Open the Responsible Gaming Section

Go to the "Responsible Gaming" option in your account settings.

03
Choose Limit Type

Choose what you need — deposit limit, session time, loss limit, or self-exclusion.

04
Set Amount & Duration

Enter your preferred amount or time limit. Limit reductions take effect immediately.

05
Confirm

Confirm your limit. You'll receive a confirmation message and the limit will take effect immediately.

Self-Exclusion Guidelines

How Self-Exclusion Works

Self-exclusion is the most powerful responsible gaming tool available. Once activated, your account will be fully closed for the specified period.

Short-Term Exclusion

Suspend your account for 24 hours to 30 days — ideal for a short-term break.

Long-Term Exclusion

Keep self-exclusion active for 3 months to 5 years. Early reactivation is not possible before the period ends.

Permanent Closure

Permanent account closure is available and can be completed with the assistance of our support team.

Any attempt to open a new account while self-exclusion is active will be automatically rejected. This is in place for your own protection.
Minor Protection

Gaming is strictly prohibited for those under 18

Crazy Live strictly enforces an 18+ age policy. Keeping minors away from gaming is one of our highest priorities. Age verification is mandatory at registration, and additional KYC documents may be requested in cases of doubt.

If anyone under 18 lives in your household, keep your gaming platform out of their reach. Enable parental controls on your computer or phone, and keep your account password private.

  • Age verification is mandatory at registration — your date of birth must be provided.
  • Age is verified through government-issued ID as part of the KYC process.
  • Accounts are suspended immediately if a user is suspected of being underage.
  • Using parental control software is strongly recommended.
  • Please refrain from gaming in front of children.

Advice for Parents

Take these steps to protect your child from online gaming:

  • Enable parental controls on computers and mobile devices.
  • Keep gaming platform passwords out of your child's reach.
  • Use adult site filters on your browser.
  • Have an open conversation with your child about online safety.
  • Monitor device usage and set appropriate time limits.
To report a suspicious account, contact us at [email protected].
FAQ

Responsible Gaming – Frequently Asked Questions

No, responsible gaming is for all players. It is a preventive approach that helps keep gaming enjoyable. Any active Crazy Live player can set limits and use our other tools. Using these features is a good habit even when there is no problem.

Yes, any balance remaining in your account can be withdrawn after self-exclusion is activated. No new deposits or gaming will be permitted during the exclusion period, but your existing balance remains available for withdrawal. Contact our support team for more details.

Lowering your deposit limit takes effect immediately. Increasing it, however, is subject to a cooling-off period — typically 7 days before the higher limit applies. This rule is in place to protect you from making impulsive decisions.

If gaming is negatively affecting your relationships, finances, or mental health and you feel unable to control it on your own — it's time to seek professional help. The Crazy Live support team can refer you to a specialist counselor.

No. While self-exclusion is active, any attempt to open a new account using the same details will be automatically rejected. Crazy Live uses advanced technology to detect multiple accounts belonging to the same person. This is done entirely for your protection.

Crazy Live does not provide direct treatment services, but we actively support players who need help. Our support team will take the time to understand your situation and assist you in connecting with the right professional resources. We are always available to help with account closure or setting any limits you need.
Play Responsibly

Play Responsibly, Play for the Fun of It

Gaming at Crazy Live is about more than winning — it's about enjoying entertainment in a safe environment. Set your limits today and play with complete peace of mind.

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